Service Technician
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Accentuate Staffing is assisting a locally owned medical supply provider in the Holly Springs area who is hiring a Service Technician to join their team. This is a great direct hire opportunity working on 1st shift, 8:30am-5pm, Monday-Friday, and on call over the weekend.
Responsibilities:
- Deliver and install a wide range of medical equipment, including wheelchairs, hospital beds, ramps, and lifts, at client locations in a timely and professional manner.
- Perform thorough equipment assessments to determine the optimal installation approach, ensuring safety, accessibility, and compliance with relevant regulations.
- Provide hands-on training to clients and caregivers on the proper use, maintenance, and safety protocols of the installed medical devices.
- Collaborate with the sales and customer service teams to coordinate installation schedules, address client inquiries, and provide technical guidance.
- Troubleshoot and resolve any technical issues that may arise during installations, ensuring the highest level of customer satisfaction.
- Maintain accurate documentation of installation procedures, equipment serial numbers, and client interactions.
- Adhere to all company policies, industry standards, and safety guidelines during installations and service calls.
- Continuously enhance your technical knowledge by staying informed about the latest developments in medical equipment and installation techniques.
Requirements:
- High school diploma or equivalent; technical training in a related field is preferred.
- Strong mechanical and technical aptitude, with the ability to read and interpret technical manuals and diagrams.
- Exceptional problem-solving skills and the ability to adapt to different installation scenarios.
- Excellent interpersonal and communication skills, with a strong focus on customer service.
- Ability to lift and maneuver heavy medical equipment as required.
- Valid Driver’s license