Program Assistant
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Accentuate Staffing is currently seeking a full-time Program Assistant for a nonprofit organization in the behavioral health sector. The Program Assistant will primarily be responsible for providing administrative support and assisting individuals in accessing the services they need within the program. Additionally, this role will be responsible for billing for services and maintaining relationships with program partners.
Responsibilities:
- Coordinate with the Team Lead on various administrative tasks, including managing team calendars.
- Serve as the initial point of contact for individuals seeking services.
- Take responsibility for billing for services provided.
- Provide general administrative support in an office setting.
- Facilitate daily team meetings.
- Assist with new hire training.
Requirements:
- Associate’s degree in a Human Services field, plus one year of directly related medical office work experience; or
- High School diploma with three years of directly related medical office work experience.
- Experienced with behavioral health population
- Possess customer service and problem-solving skills to assist and support individuals with severe and persistent mental illness and their families.
- Strong organizational skills.
- Ability to establish supportive and meaningful relationships with individuals suffering from severe and persistent mental illness while respecting their rights and personal preferences in treatment.
- Proficiency in computers and Microsoft Office software.
- Knowledge of simplified bidding, contracting, billing, and accounting procedures, as well as medical records management.