Inside Sales Representative

Inside Sales Representative

Inside Sales Representative

Accentuate Staffing is seeking a Sales Representative to join a technology organization in Cary, NC.  The Inside Sales Representative will be responsible for customer satisfaction, lead generation, account management, and providing exceptional customer service on a day-to-day basis.

 

Responsibilities:

  • Account Management: Develop and maintain strong relationships with existing channel partners and end-user accounts. Serve as the primary point of contact for sales inquiries and product information.
  • Channel Partner Support: Work closely with channel partners to provide training, sales tools, and support to increase product awareness and sales performance.
  • End-User Engagement: Conduct product presentations and demos to end-users, understanding their technical requirements and providing tailored solutions.
  • Lead Generation & Qualification: Proactively reach out to prospective customers (both channel and end-user accounts) via phone, email, and other channels to identify new sales opportunities.
  • Pipeline Management: Maintain and update sales pipelines in the CRM system, ensuring accurate tracking of leads, opportunities, and sales performance.
  • Sales Strategy Execution: Implement targeted sales campaigns, coordinate with marketing for lead-generation efforts, and participate in promotions that drive customer engagement.
  • Cross-functional Collaboration: Work closely with the marketing, product, and customer support teams to ensure customer needs are met and product feedback is communicated.
  • Quota Attainment: Meet or exceed quarterly and annual sales targets by managing both channel-driven and direct sales opportunities.
  • Technical Knowledge: Stay up to date with the latest industry trends, product features, and competitors to effectively position our solutions to both channel partners and end-users.
  • Reporting: Provide regular sales forecasts, activity reports, and customer insights to management
  • All Other duties as assigned

Requirements:

  • Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
  • 2-4 years of experience in inside sales, with a focus on channel sales and/or end-user sales in a technical or B2B environment.
  • Proven track record of meeting or exceeding sales targets.
  • Strong technical aptitude, with the ability to understand and explain complex technical products.
  • Excellent communication, negotiation, and interpersonal skills.
  • Experience using CRM systems (e.g., Salesforce) for pipeline management and reporting.
  • Ability to thrive in a fast-paced, goal-oriented environment.
  • Ability to work independently with direction

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