Responsibilities:

• Oversee flooring installation processes in an assigned geographical area.
• Respond to and resolve installation-related inquiries from builders, crews, and homeowners.
• Ensure all installations are completed to industry, manufacturer, and company standards.
• Coordinate with purchasing, scheduling, and service departments to ensure timely completion of jobs.
• Measure job sites and evaluate job readiness as required.
• Consistently follow up with crews and builders to ensure work meets expected standards and deadlines.
• Communicate effectively with homeowners post-closing to ensure satisfaction.

Requirements:

• Prior experience in the construction or flooring industry.
• Knowledge of construction processes and flooring installation techniques.
• Must have a clean driving record.
• Strong sense of urgency to address and resolve issues quickly, avoiding delays in the project schedule.
• Basic proficiency with computers and mobile technology, including iPads and iPhones.
• Strong interpersonal skills to build and maintain relationships with builders and homeowners.