Business Analyst
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Accentuate Staffing is seeking a Business Process Analyst to fill an immediate contract need with one of our clients in Morrisville, NC. The Business Process Analyst works with internal and external stakeholders to analyze and document existing processes and workflows, evaluate their effectiveness at meeting organizational goals, and determine whether they comply with internal policies and procedures, external standards, contracts, and federal/state laws. The Analyst identifies gaps in processes and assesses changing business objectives which may necessitate changes in processes or implementation of new business processes. This is a contract role with 1 day in the office and remaining workdays remote.
Responsibilities:
- Document existing business workflows to identify handoffs or gaps in current state
- Develop gap analysis with leaders and identify improvement opportunities and initiatives when needed
- Meet with internal and external stakeholders to discuss procedures and workflow requirements, understand current business processes, and document gaps between current and future business processes
- Discover, define, document, and implement new business workflows for better operational performance and alignment with contract or business requirements
- Facilitate discussions with relevant stakeholders to identify necessary steps for future business processes and draft workflows for those business processes
- Identify and analyze business needs, conduct requirements gathering, and define scope and objectives
- Review solution designs with the project teams to ensure they meet requirements and are scalable
- Configure and develop end to end workflow processes in Visio
- Review Visio workflow documents with stakeholders for quality and make necessary revisions until a final workflow document is approved by the workflow owner
Requirements:
- Bachelor’s degree in Healthcare, Business Administration, Process Management, Business Analysis, or related field a
- Three (3) years of experience in business process management, project management, or business administration.
- Experience with program planning, development, and implementation
- Thorough knowledge of business process analysis
- Ability to coordinate and direct employees and programs through an understanding of leadership skills, principles, techniques, and practices.
- Knowledge of and experience with Business Process Analyst tools
- Proficient with Microsoft Office suite, Visio, and related software
- Ability to develop new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs/processes
