Responsibilities:

• Review problem credits for accuracy and adherence to management guidelines; ensure accurate entry to the billing system.
• Analyze accounts and reconcile client account statements and bank statements.
• Assist with ACH process and serve as back-up.
• Enter price changes and update product codes in accordance with management authorizations.
• In conjunction with department Supervisor, develop unique procedures to assure compliance with special requirements of individual clients.
• Collect on delinquent accounts and resolve billing discrepancies using customer service techniques.
• Post payments to accounts and make bank deposit using bank scanner. Resolve short payments with customers.
• Address customer concerns pertaining to invoices and payments.
• Research unapplied items, chargebacks, NSF checks and transactions on the mainframe to assure billing accuracy.
• Maintain customer database.
• Produce moderately complex spreadsheets and reports.
• Establish and maintain billing files.
• Other duties as assigned.
• Maintain customer database.
• Produce moderately complex spreadsheets and reports.
• Maintain operation of A/R and systems.
• Clerical accounting tasks including making copies, filing, preparing documents and answering email and telephone messages from customers in a timely manner.
• Serve as backup for functions that are not primary responsibility.
• Exercise judgment within defined procedures and policies to determine appropriate action.
• Other duties as assigned

Requirements:

• High school diploma or equivalent required

• Bachelor’s degree in accounting, business administration, or related area strongly preferred.

• Minimum of 2-4 years experience in accounting or finance. Education may substitute for experience.
• Proficiency in Microsoft Excel, the 10 key, and good data entry skills required.
• Requires experience in collections and customer service and good communication skills.