Responsibilities:

• Schedule, enroll, and manage logistics for training sessions, workshops, internship program events, etc. 
• Coordinate calendars and work with internal teams to ensure availability and alignment for training programs. 
• Assist with meeting room bookings and virtual session setups. 
• Maintain spreadsheets, track participation, and ensure that records are up to date in relevant systems (Workday, LMS, etc.). 
• Generate and maintain regular reports on attendance and completion. 
• Compile and analyze data to identify trends or gaps and assist in report design and delivery. 
• Draft and send internal communications regarding upcoming internship programming, training sessions, schedules, and other relevant updates. 
• Respond to inquiries regarding programming, training schedules, enrollments, cancellations, and other related topics in a professional and timely manner. 
• Assist in data entry and maintenance of records in Workday and LMS system. 
• Ensure that information and data is complete and accurate. 
• Collaborate with others to streamline comms, programming, data, and reporting processes, improve efficiency, and enhance the user experience. 
• Suggest improvements to data management, reporting processes, and overall workflow. 

Requirements:

• Experience in administrative support, preferably in a Learning & Development or HR environment 
• Proficiency in Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint). 
• Experience with Workday and/or LMS systems is highly preferred but not required. 
• Ability to quickly learn and adapt to new software tools and technologies.
• Exceptional attention to detail and organizational skills. 
• Strong written and verbal communication skills with a professional tone and clarity. 
• Ability to manage multiple tasks simultaneously and prioritize effectively. 
• Strong interpersonal skills with the ability to collaborate across departments. 
• Problem-solving mindset and willingness to streamline processes.