Inside Sales Representative
Accentuate Staffing is seeking a Sales Representative to join a technology organization in Cary, NC. The Inside Sales Representative will be responsible for customer satisfaction, lead generation, account management, and providing exceptional customer service on a day-to-day basis.
Responsibilities:
- Account Management: Develop and maintain strong relationships with existing channel partners and end-user accounts. Serve as the primary point of contact for sales inquiries and product information.
- Channel Partner Support: Work closely with channel partners to provide training, sales tools, and support to increase product awareness and sales performance.
- End-User Engagement: Conduct product presentations and demos to end-users, understanding their technical requirements and providing tailored solutions.
- Lead Generation & Qualification: Proactively reach out to prospective customers (both channel and end-user accounts) via phone, email, and other channels to identify new sales opportunities.
- Pipeline Management: Maintain and update sales pipelines in the CRM system, ensuring accurate tracking of leads, opportunities, and sales performance.
- Sales Strategy Execution: Implement targeted sales campaigns, coordinate with marketing for lead-generation efforts, and participate in promotions that drive customer engagement.
- Cross-functional Collaboration: Work closely with the marketing, product, and customer support teams to ensure customer needs are met and product feedback is communicated.
- Quota Attainment: Meet or exceed quarterly and annual sales targets by managing both channel-driven and direct sales opportunities.
- Technical Knowledge: Stay up to date with the latest industry trends, product features, and competitors to effectively position our solutions to both channel partners and end-users.
- Reporting: Provide regular sales forecasts, activity reports, and customer insights to management
- All Other duties as assigned
Requirements:
- Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
- 2-4 years of experience in inside sales, with a focus on channel sales and/or end-user sales in a technical or B2B environment.
- Proven track record of meeting or exceeding sales targets.
- Strong technical aptitude, with the ability to understand and explain complex technical products.
- Excellent communication, negotiation, and interpersonal skills.
- Experience using CRM systems (e.g., Salesforce) for pipeline management and reporting.
- Ability to thrive in a fast-paced, goal-oriented environment.
- Ability to work independently with direction