Responsibilities:

• Handles employment-related inquiries from applicants, employees and managers, referring complex and/or sensitive matters to the appropriate staff
• Collaborates in a team-based environment, providing excellent, friendly and responsive customer service to employees
• Creates and maintains employee records in the HRIS from new hires through separations
• Assists with the talent acquisition and recruitment process by coordinating job postings, reviewing resumes, performance telephone interviews and reference checks
• Supports the onboarding process, including background checks and e-Verify
• Assists with data collection for internal and external audits
• Scans and processes employee files as part of the employee file digitizing project
• Assists with the performance management process
• Compiles data and completes annual required compliance reports
• Collects HR data for reports to ensure compliance and monitor trends
• Delivers outstanding customer service to employees, managers and HR Team members
• Assist other HR staff as needed to accomplish team goals
• Identifies opportunities to simplify and streamline existing practices and procedures
• Conducts ongoing research into emerging trends, issues, and best practices
• Maintains employee confidence by keeping all HR information confidential
• Updates job knowledge by participating in educational opportunities, reading professional publications; maintaining personal networks; participating in professional organizations

Requirements:

• Associates  degree in human resources, business administration or closely related field with 3-5 years’ experience in human resources, with an emphasis in benefits administration; or a combination of education and experience that provide the required knowledge, skills and abilities required of the position
• Working knowledge of human resource management and administration principles and practices
• Extensive knowledge of HRIS and MS Office with excellent Excel skills
• Strong quantitative, analytical and reporting skills
• Self-directed, motivated, dependable and detail-oriented
• Excellent organizational and oral/written communication skills
• Proven experience in a face-paced, dynamic and changing work environment
• Ability to prioritize multiple tasks and meet deadlines
• Ability to handle sensitive and confidential information with extreme professionalism and discretion.
• Strong customer service orientation
• Ability to work independently and in teams
• Ability to work effectively with employees at diverse levels within a multi-cultural workforce