IT Technician
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Accentuate Staffing is looking for a tech-savvy problem solver who loves helping people. We are working with a client that is looking for someone to join their team as an IT Technician. In this role, you’ll provide support to end users on a variety of issues, including hardware, software, and networking. You’ll also troubleshoot problems over the phone, by email, or in person.
We’re looking for someone with strong technical skills, problem-solving skills, communication skills, and customer service skills. If you have 1-2 years of experience in an IT support role and a High School Diploma or equivalent, we want to hear from you!
Responsibilities:
- Provide support to end users on a variety of issues, including hardware, software, and networking.
- Troubleshoot problems over the phone, by email, or in person.
- Maintain and monitor A/V equipment and set up audio-visual equipment for events.
- Provide training to end users.
- Perform software installations, updates, and troubleshooting.
- Repair Lenovo tablets.
- Respond to system alerts and communicate with vendors.
Requirements:
- Associate’s Degree in Computer Science or related technical field, a plus.
- Excellent diagnostic and troubleshooting skills with experience documenting and tracking issues in a ticketing system.
- Understanding of Microsoft Office Suites, including Office 365.
- Ability to learn new technologies as they are implemented.
- Experience with Apple products is a plus.
- Excellent communication, organization, and research skills.
- A+ Certifications
