Responsibilities:

• Actively manage marketing copy, item specifications (including dimensions, certifications) and digital assets for 400+ products on customers’ websites.
• Upload product content and digital assets to customer portals ensuring
• Monitor upload status of product content and digital assets for successful delivery to customers and deployment to their websites.
• Triage and help resolve issues that cause delays or inefficiencies with submitting content.
• Enhance existing product content and create additional content for SEO.
• Create digital assets for upload to customer websites. Work with internal and external resources, as needed.
• Promote content standards and consistency across all customer websites.
• Respond to consumer ratings and reviews.
• Develop appropriate understanding of products and customer shopping needs.
• Develop a working knowledge of multiple product category/item combinations in order to deliver appropriate item information and marketing content to customers.
• Collaborate cross functionally with customer Merchandising teams, Sales, Marketing, Engineering and Operations teams to gather necessary item information and meet deadlines.
• Provide backup to Marketing Communications Manager for creating product images and assisting production team with time sensitive packaging graphic requests.
• Proactively provide suggestions for process improvements and content enhancements to promote products.

Requirements:

• Bachelor’s degree in English, Communications, or Marketing from an accredited college or university.
• 2 or more years of experience in any combination of the following: project coordination, merchandising, retail, planning, e-commerce, and/or marketing
• 1 + year of experience in item data management
• 1 + year of experience with Adobe Photoshop and/or Illustrator or willingness to learn
• Advanced Excel skills
• SEO experience required
• Previous experience in  data analytics – compiling and reporting on data