Responsibilities:

• Answers and handles telephone calls in a professional and timely manner; takes accurate messages with a high degree of professionalism and courtesy.
• Exercises considerable judgement and discretion in handling sales related inquiries, investigations and research.
• Distributes daily internal/external mail and overnight packages; sends and distributes faxes, sales literature, and sample requests from both inventory and manufacturers.
• Composes, types, and distributes professional correspondence, usage reports and memoranda, price quotes, sales proposals, E-mails, and faxes using individual initiative and as assigned.
• Performs general clerical duties including but not limited to photocopying, faxing, and mailing.
• Effectively and professionally communicates with sales staff, customer service staff, warehouse managers, warehouse staff, delivery drivers, customers, vendor representatives, manufacturer representatives and management.
• Assists in filling out deviations, stock forecast and designated stock forms.
• Assist Sales Directors with necessary marketing and support materials from vendor partners such as specification sheets.
• Investigates and corrects any problem issues with orders for customers such as wrong product and or delivery schedules and conflicts.
• Managing order portal systems  for customer order retrieval and invoice uploads
• Assist Sales Reps and CSR’s with basic technology questions regarding computers, printers, programs, applications, processes
• Assists Sales Directors/Reps with building customer quotes and or proposals.
• Generates and edits complex spreadsheets, including formulas, formatting and graphs.
• Creates and maintains up to date customer order guides.
• Coordinates meetings including but not limited to preparing and distributing agendas and other meeting materials, reserving and preparing facilities, and recording and transcribing meeting minutes.
• Assists in development and implementation of department systems, procedures and “inside” marketing as directed.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
• Assists with special projects as assigned.
• Performs other duties as assigned by sales representatives and/or supervisor.
• Assist with web inquiries and issues.
• ttend Level 10/EOS meetings and record meeting notes when assigned by Sales Manager.

Requirements:

• Associate’s degree (A.A.) or equivalent, one to three years related experience, or equivalent combination of education and experience.
• 3-5 years min experience working in a Sales Administration/Specialist role for a distribution or manufacturing facility
• Experience in preparing written product quotes and proposals
• Excellent verbal and written communication skills.
• Must be proficient  with MS Excel – report generation including graphs & formulas
• Commitment to excellence and high standards.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Acute attention to detail.